Kristine Lowe

"There are no conferences for fax machines"

I loved this wry blog post from The Oxford Social Media Convention by John Kelly, whose blog from his year in Oxford  I really enjoyed. Here's a highlight:

"I think my favorite observation came from Bill Thompson, a BBC tech columnist and all-around digital gadfly. When speaking about his work with computers (as a student at Cambridge in the 1980s), he said that computers weren't all that interesting or exciting to him. They were just what he did. "Social media is not there yet," he said. 'Which is why we can fill a room with 350 people. There are no conferences for fax machines.'

"His comment underscored the relative newness of things such as Twitter and Facebook and how we're still trying to work out how to integrate them into our lives. I don't think there's anything wrong with that--with pausing to reflect--despite the insistence of some new media prophets who think anyone without an iPhone in each hand and a touch screen on each wall is some lesser form of life.....'

Do check out the full post. Now, I'm painfully aware that my own blog has gone very quite as of late: it's been almost a month since my last update, which is a record of sorts for me, but it's all due to some exciting projects I've been working on lately. I'll get back to those soon, but thought this meta-perspective on social media conferences was a good way to break my blog block. Kelly's post, found via an update from Kate Day on Twitter, also reminded me to replace his Oxford blog with his Washington Post blog in my newsreader - which I should have done ages ago.

Six quick social media lessons from the Obama campaign

Jodi Williams from the Obama Campaign Team was in Oslo last week to talk about lessons learnt from the 2008 presidential campaign. Here's a few quick highlights I took away from her talk (I'd have posted this sooner if it wasn't for ongoing computer trouble):


Picture of Williams by Tord Nedrelid published under a CC-license

• Social media turns out to be very crucial these days for reaching out, not only to younger demographics, but quite widely - especially for reaching the demographic that’s really busy and not home to sit down and watch ABC News at six
• The Twitter effect will play a much bigger part in future elections along with texting. We could have used texting and twitter much more effectively
• Really excited by how mobile networks will change campaigning and reporting
• No longer one way comunication but a two way coversation that can turn into a movement
• It’s about giving people the opportunity to organise themselves. Social media offers good tools to organise people and to help them find each other
• The Clinton-campaign was stuck in the past. We had younger people who were not stuck in ideas on how to do and organise things and were free to look ahead

These notes are taken from a talk Williams gave at a seminar on politics and social media organised by The Institute of Journalism 05.06.2009. My write-up of key headlines from the Norwegian talks are here (in Norwegian)

"Modernisation" Minister launches book on sharing culture

I just learned that an anthology on sharing culture, edited by Heidi Grande Röys, the Norwegian minister of Government and Administration Reform, is out today (via Sermo Consulting). It's called "Shared opinions - about the web's social side" (my adhoc translation, more about the book + excerpts for download in Pdh here in Norwegian)

I must admit my gut feeling is scepticism because, well, she's hardly at the forefront of the social media (r)evolution, but I see that many clever people, such as Eirik Solheim, Gisle Hannemyr and others, have contributed to the book, so I'll try to get hold of a copy as soon as I'm back from London. If it really is a sign the country's Government has caught on to what's happening it is very encouraging. I have seen various attempts at Government blogging which hasn't really impressed me, and I know some Norwegian politicians are getting pretty good at twittering, even blogging, so maybe... I'd like to be convinced....   

Heidi Grande Röys, Norway's minister of Government Administration and reform, photographed by me at the 25 year anniversary for the Norwegian edition of Computerworld last year.

Top social media strategists put their time up for auction on eBay

Here's a golden chance to get two hours of consulting services from social media veterans Adriana Lukas and Chris Heuer for a bargain.

Adriana emails to say they are currently auctioning two hours of their time on eBay. I'm a bit late to this story as I've been on the road for a few days: the slot is for tomorrow, in London, but at the time of writing the only bid submitted is on $50 - so still possible to get an amazing deal.

"This is a low cost way for a smart company to take our minds for a test drive, to see if what we know, and to improve what you are doing with social media, marketing and web strategies to make your organization more succesfull in these effort," writes Adriana. Read more on why the two have decided to put their time up for auction, in what is a one time opportunity so far, on eBay here.

Now, at this point I should tell you that Adriana is the woman who kicked me into the blogosphere in the first place. After listening to her musings on social media, and reading the books she recommended, with fascination for years, but always blaming my deadlines for why it was never the right time to have a go at blogging myself, in the end she just set up this blog for me in 2005 and told me to get going.

It was a big white canvas for me, and I was quite surprised by how, after a few months, I revealed myself to be a media junkie... ;-) Of course, blogging changed my world, my focus and opened up new previously unthought of opportunities for me. Still, even after immersing myself in social media for years, had I been in London tomorrow and had I the time, this would have been an opportunity too good to miss....  

Update 14:25 CET: Message from Chris Heuer on Twitter just now, saying "unfortunately I glitched & UK folks werent able to bid, so am taking it down :( #lessonlearned". Still, seems some lucky person might have secured those two hours with Adriana and Chris after notifying Chris about the glitch - see more in his comment on my post here.

Using social media to change the world

Here's something which, despite all the current doom and gloom, makes me both hopeful for the future of the world at large and despondent about my own industry (and if you'd rather focus on the former, feel free to jump past my chronology of frustration:-) )

A chronology of frustration: Mainstream media discovers Twitter and moves en masse there. Incidentally, politicians discover Twitter about the same time and follow suite. "All of a sudden" everyone that is someone is talking about Twitter, hence media commentators are ordered to write about it and conclude - surprise, surprise - it's the social network of the elites.

Now, this secenario is taken from Norway, where journalists and politicians have really only discovered Twitter's potential over the last few months. Since I do my share of talking about why journalists should be on Twitter, and how they can use it in their work, I'm hardly going to complain that a much larger contingent of Norway's hacks have finally started using the microblogging site, but the scenario in the above paragraph is a potent reminder that our understanding of social media is defined by how we use it.

It's not the technology... As a result, our arguments about what social media is often become circular, and categorisations such as "it's the network of the elites" or "it's just people sharing trivia" will often reveal more about how people making those statements use or don't use Twitter than about the site itself. I am, of course, fully aware that sites such as MySpace, Facebook and Twitter have different demographics, but, at the end of the day, it's neither the technology, nor the individual social media brand as such I find interesting: it's what it enables us to do.

And since commentators, in Norway and elsewhere, have been so busy analysing what they and/or their colleagues talk about on Twitter lately, let's instead look at a compelling way to use the site to raise awareness of a social issue. I've been followingMark Horvath for a few weeks now, after a shout out from Tim O'Reilly alerted me to his Twitter profile:

Giving a voice to the voiceless
"Mark Horvath was a top TV executive in Hollywood and then lost it all. Out of work and with a home going into foreclosure, Horvath quickly became homeless. With no income or a roof over his head, Horvath still had to do something. So he started Invisiblepeople.tv, a personal first account video blog designed to give homelessness a face and voice," Mashable wrote in March.

Or to use his own words from 1 April this year: "Fifteen years ago I was a TV executive. Fourteen years ago I ended up homeless on Hollywood Blvd. I now am 14 years sober and am rebuilding my life but homelessness is once again a very real possibility. I lost my job in St Louis over a year ago. I took a job here in Los Angeles, moved here, and was laid off. I lost my house to foreclosure last week. With $45, a small camera and a laptop I started Invisiblepeople.tv, a homeless awareness vlog. I had to do something.

"Every week I take a few minutes to get to know a different person without a home. I learn how they survive, how they came to find themselves homeless, and who they call friends. I ask them about their biggest wishes, their greatest hardships and their plans for the future.

"Then, I introduce them to the world via social media. My video blog is a testament of the character and strength of people living on America’s streets. It gives them a voice and a chance to tell their story and become more than a coat sleeping on a park bench. To get the word out about my vblog, I began using twitter ..." (full post here, follow Horvath at @hardlynormal ).

Now, you may fault me, of course, for citing a former TV exec as an example, but his forceful example of being 'the change he wants to see in the world' somehow gives me more faith that we will find our way through the current crisis - and doing what he does while facing homelessness and personal ruin is truly something...

Here's video clip from The Berkman Centre, about The New Change Makers which is also well-worth checking out (via Paul Bradshaw on Twitter)

Media and disruptive technology (or why change is so hard for entrenched companies)

What if we were to look at mainstream media's response to social media, such as blogging, thorugh the prism of disruptive technology?

This is an issue I've been mulling over since I heard Espen Andersen's talk on disruptive technologies, open source and mobile at Open Nordic conference in May: how does this apply to media?

It occurs to me that looking at media and social media through this prism must have been done before - but I haven't come across any such analysis, and, regardless of whether or not such analysis already exist, I think looking a the changing media landcape this way is a very useful thought experiment for trying to understand how big media companies tend to approach disruptive innovations, such as social media. Now, feel free to join me in this thought experiment, I'm just playing around with ideas here, but I think it's a very useful exercise.

What is a disruptive technology?
Espen quoted Clayton M.Christensen's book The Innovator's dillemma (which I haven't read) when describing disruptive technology:

1) your best customers don't want it,
2) it gives poorer performance,
3) if you did it you would loose money.

Core attribute: the incumbent market leader is the least suited to adopt it.

Two examples on disruptive technology listed in Wikipedia:
- Early desktop-publishing systems could not match high-end professional systems in either features or quality. Nevertheless, they lowered the cost of entry to the publishing business, and economies of scale eventually enabled them to match, and then surpass, the functionality of the older dedicated publishing systems.

- The music and movie industries see file-sharing as a very real threat to their livelihood. With technologies like Bittorrent becoming part of pop culture the current business model for these industries, selling physical units, has been completely shattered.

Seeing MSM/social media through this prism
I think sharing news via social media such as blogs, social networks, and microblogging sites also fit the bill here, because

1) your premium subscribers are unlikely to be the first to jump the ship

2) social media, like say blogging platforms and twitter, are often, especially in the first stage(s), less reliable than the big expensive content management systems mainstream news sites tend to run on/ it's cruder and gives less functionality

3) big MSM players are often hampered by their own size, prestige and institutional slowness (for lack of a better word) and utilising these tools effectively from an early stage is easier for a small nimble start-up with nothing to loose.

Also, according to Wikipedia:
"Disruptive technologies are not always disruptive to customers, and often take a long time before they are significantly disruptive to established companies. They are often difficult to recognize. Indeed, as Christensen points out and studies have shown, it is often entirely rational for incumbent companies to ignore disruptive innovations, since they compare so badly with existing technologies or products, and the deceptively small market available for a disruptive innovation is often very small compared to the market for the established technology. Even if a disruptive innovation is recognized, existing businesses are often reluctant to take advantage of it, since it would involve competing with their existing (and more profitable) technological approach."

The Entrenched Player's Dilemma
The latter point leads to The Entrenched Player's Dilemma, which is featured in Wikinomics, as the authors attempted to find out why corporations resisted crowd sourcing and mass collaboration.

"The problem with mature companies is that the very commercial success of their products increases their dependency on them. Making radical changes in the product's capabilities, underlying architecture or associated business models could cannibalize sales or lead to costly realignments of strategy and business infrastructure. It's as though popular and widely adopted products become ossified, hardened by the inherent incentives to build on their own success. The result is that entrenched industry players are generally not motivated to develop or deploy disruptive technologies."

I think we can even take this phenomenon down to the indivual level, rather than look at abstract entities such as companies: "People who have built up power and status in a particular specialty are scared of change that calls the knowledge and experience that got them there irrelevant," says Carrie Lisa Brown in this brilliant post (I'm not so interested in the Jarvis/Rosenbaum dustup described in the intro, but the last five paragraphs give a great description of some of the reasons change in the newsroom is difficult and often met with resistance)

There: I think this is a pretty useful prism for decribing why change is so difficult for many media companies. It's also interesting because describing the obstacles is often the first step towards finding solutions. Most notably, I can think of one media company that has been successful perhaps exactly because, at least to some extent, it has managed to break away from The Entrenched Player's Dillemma - I'll return to that in a separate post later.

Is social a bubble? On web 3.0, web 4.0 and Vendor Relationship Management (VRM)

“Social” is a bubble. Trust me on this. I urge all consultants on “social ______” (fill in the blank) to make hay while the sun shines. Even as the current depression deepens, lots of companies are starting to realize that this “social” thing is hot stuff and they need to get hip to Twitter and the rest of it. (Just ask the Motrin folks.)

"And it is hot. But much of that heat is relative to its absence in other areas. “Social” has sucked a lot of oxygen out of the online conversational room. Meanwhile, here’s the challenge: make the Net personal. Make relationships personal. Equip individuals with tools of independence and engagement. That’s what VRM is about," says Doc Searls, go read the full post on how VRM is personal here.

Check out this page if you're unfamiliar with the term Vendor Realtionship Management (VRM), which Doc, one of the authors behind Cluetrain, and others think will be the next big thing.

I was privileged enough to be able to attend a VRM meeting with Doc in London back in February, and it's very exciting stuff: the aim is to radically shift the balance of power between vendors and customer in favour of the customer and give the individual more control over his or her relations with companies online. Adriana explains more here and here.

The reason I mention web 3.0 and web 4.0 in the title is that I half-jokingly suggested to Jude that perhaps web 4.0 is about VRM, after she posted this hillarious take on web 4.0 (from 2006) on Twitter. I've only recently been learning a lot more about web 3.0, and though I'd be exaggerating if I said I grasp all its implications, it strikes me as something that will give the individual less control, not more, though perhaps I'm just getting too hung up in the privacy implications.

A quick google search on web 4.0 also throws up Seth Godin's musings on web 4.0, which seems to be a few steps further down the line web 3.0 or the semantic web takes us, making web services even more "intelligent" in terms of giving us relevant recommendations, making the web even more social, but at the same time increasing the privacy concerns plentifold.

So I wonder where VRM fits into all of this, if we should assign it a number in the stage of the web's development or if it will be part of next stage and develope alongside it. As we get more and more "intelligent" web services, will there be a backlash? An urge to wrest back control, to at least be able to better control access, privacy settings, control over our own content and electronic footprints? I'm just thinking out loud here, input and thoughts on this appreciated....

On equipping customers to be independent leaders, this struck me as a very powerful image though it's not taken from a VRM context, but from this presentation.

 

Today's food for thought

I stumbled across two great SlideShare presentations that really gave me something to think about today - in the best possible way as they are both quite uplifting takes on the times we are living in (the first via Fred Wilson, the second from Neil Perkin).

Despite the disparate titles, they're also vaguely related:

Credit Crisis to Collaborative Capitalism

View SlideShare presentation or Upload your own. (tags: internet collaboration)

Goodness And Happiness - Why Generosity Is The Future Of Marketing Strategy

View SlideShare presentation or Upload your own. (tags: digital planning)

The crowdsourced journalism lecture

Great stuff from Robin Hamman: in preparation for his first day teaching on the MA International Journalism programme at City University, he asked his twitter and facebook followers to help him come up with an outline for the lecture. Here's the results from twitter. Makes me feel rather envious of this year's class of students (I graduated from the same course in 2002).

Rules of online engagement: learning to speak human

In my introduction to using the social web - which I should have put the sign "work in progress" on, but have now gone over and added more links/ edited for clarity - I only thouched very lightly on the all important issue of rules of engagement online (towards the end), describing briefly, with what I believe to be Adriana's words, how the web is a conversation, and behaving like an institution is bound to fail.

Perhaps I didn't say the latter, but this presentation by Adriana explains the new rules of engagement brilliantly - MUCH more in-depth, and much better than what I could. Incidentally, if the estimable Astrid Meland (just added to my blogroll) is looking for a corporate bullshit-talk generator, though she is doing very well in that department herself in this post (in Norwegian), at least much to my amusement, this presentation is worth checking out:

Learning to speak human

View SlideShare presentation or Upload your own. (tags: communications social)

Knowledge anno 2008

Paal Hivand asked a question on Twitter this week, which had me thinking about a recent conversation on ... eh ... Twitter. Thing is, Paal said (in Norwegian) that he was contemplating an article about how knowledge used to be individual, but now is social. I'm not going to go into that statement, just offer this anectdotal evidence for how knowledge in some respects is easier available than ever before (click on the image for a readable version):

I love Adriana's conclusion to my remark about what great lengths I'd go to dig out dusty old books on this particular subject some 16 years ago, whereas now it's all on Wikipedia:

"The remembered trivia one was so proud of now two clicks away! What is the world coming to -:)" I'd just jumped into a conversation between Adriana and Freecloud here - which started with the Albigensian crusade and ended with the Twitterian crusade - and it's also worth keeping in mind that we probably wouldn't be having this conversation if it wasn't for Twitter...

Update 14:15: a_spod just reminded me of Google book search in the comments, which reminded me of this interesting article by John Naughton: "Google pays small change to open every book in the world"

Using the social web: an introduction to distributed conversations and the benefits of beat blogging

If you've followed this blog for a while you will have heard me muse on many of these issues before, but these are my notes, in a more coherent form than I had them jotted down, for the talk I gave on Saturday, which was just to set the stage for our seminar on using the social web.

I opened the talk by showing Day of the Long Tail, as it's still one of the best flicks I know for depicting the new media landscape, which I believe presents us both with opportunities and challenges.

Now, I certainly don't believe that getting on the blogging bandwagon is the (only) answer to mainstream media's many challenges, or that all journalists necessarily should blog, but I do think that journalists ignore the social web, and the many tools it offers to do better journalism more effectively, at their peril, simply because other people easily will out compete us at our own game by using these tools - and inability, or lack of will, to use these tools will effectivley will render us impotent and irrelevant in this brave new media world of ours.

Tuning into the virtual pub

It used to be that what was said in the pub stayed in the pub unless some intermediary, such as a journalist, reported it, or someone tipped off a news desk. Today we don't need any such intermediaries, anyone who's there can blog or tweet about it, upload video and photos to say You Tube and Flickr etc. The upside of that development is that I, due to permalinks being searchable, can sit in my office chair and tap into thousands of virtual conversations, even monitor every time people write soup online, or perhaps more conducive for my trade, News Corp. Better still, I can set up agents that do this for me - rather than employ stringers to go to all of these real-life pubs. This development also enables me to effectively "shout" across great distances, such as the Atlantic, for help, and get an answer within minutes or hours if I'm lucky.

This way, as a beat blogger and journalist, I can tap into peoples conversations about a company I follow in all the various countries it operates, and sample the private notes of an influential academic and the latest Whitehall gossip and banter at the same time; track multiple conversations and keep in touch with friends and contacts all over the world, again: without leaving my office chair. None of this constitutes journalism per see, but it's a marvellous starting point for broader, more informed reporting.

Listen to the blog buzz

One example of a story monitoring keywords and companies threw up is this on Mecom trying to buy a group of regionalpapers in Southern France. It started as blog buzz, then El Pais ran a story on it, but I believe I was the first to cover this story outside of France. I worked for Propaganda at the time, so ran a story there first, then blogged it linking up some of the buzz around the story, as Propaganda doesn't encourage its journalists to link.

Using RSS to monitor what is being said online about companies and keywords in this way is great for throwing up story leads and increasing your source pool. As journalists we often end up talking to the same heads all the time, this is one way to cast your net wider.

By linking up blog buzz, as in this example, I also invite or alert people to the conversation, as most bloggers monitor the conversations around their blogs by way of Technorati, Alexa or similar. Twingly, which more and more Scandinavian news sites use, a paid-for-service which links up all the blog posts linking to each of the site's articles, is another way of doing this.

Follow your beat online

So if you're a beat reporter covering say music: track keywords such as the big music companies, band names etc - if you don't know which music bloggers to follow, tracking keywords might also throw up the most interesting blogs on your beat - follow music bloggers - and over time you'll also learn who to trust, what's their biases etc. I've written a guide to evaluating your online sources here, which I believe isn't that different from evaluating real life sources (in Norwegian)

This will also enable your publication to work closer with the various communities it serves and become more relevant and important to those communities as a result of this. If your work is online, it will also enable your site to become part of a broader distributed conversation; which again will create opportunities to increase traffic and revenues through better distribution, increased credibility and more targeted, or rather relevant, marketing

On distributed conversations

If I attempt to explain, to myself as much as anybody else, how blogging and reading blogs is useful, if not invaluable, to me as a journalist, or as a human being for that matter, it comes down to distributed conversations. Or, to use Doc Searls' more powerful metaphors: snowballs and fires.

In the framework of my blog it works like this: I write about a company like Mecom in Norway and another blogger adds a German or Polish perspective, another tips me off about a story I might find interesting in my comment field. Or I write about a law I find worrying - in this instance a new French law banning non-journalists from filming acts of violence - another blogger picks up on the thread, in this case Dave Winer (other side of the Atlantic) and asks a hard question or two, a third does a video interview to clarify the situation and adds some very valuable thoughts on what impact the law might have on regimes in Africa, and another cool person analyses the law in a comment (follow-up here).

'This is where snowballs and fires come in. The story of the French law I blogged about an example of snowballing. Famous blog fires: Kathy Sierra, Dell Hell etc.

Now, I'm not going to go into how to deal with blog fires or potential blog fires here, but in essence it's worth keeping in mind that the Web is a conversation. Join in: adopt a relaxed, conversational tone. Admit your mistakes. The beauty of engaging in online conversations successfully is that you don't have to be trained to do it; it's a type of communication you already know. And whether or not you're good at it has nothing to do with communication skills, but with respect for others and with some good manners (I'm paraphrasing Adriana Lukas here).

My favourite example of how to defuse critic effectively in the online environment: the brilliant parody on virtual world Second Life, Get a First Life, and how the company behind Second Life, Linden Labs, dealt with an invitation to submit a cease and desist letter.

Now, that's a quick introduction to how tapping into the social web can be useful for journalists, but we've been so lucky as to get Colin Meek, who's much more technically advanced than me, to give us a crash course in using Web 2.0 and Web 3.0 tools for in-depth and investigative research (check Colin's slides here). Then Heidi will show us how mainstream media's efforts to enlist readers to take part in creating journalism went - what worked and what didn't. We conclude with a debate: should media care about conversations on platforms other than their own?

On the topic of using the social web, Carsten Pihl also alerted me to this post (in Norwegian) on what journalists miss just by keeping an eye on media folks' conversations on Twitter.

Using the social web, Oslo 25/10 - live notes

Happy to see so many find there way to #socialweb so early a Saturday morning (see previous post for twitter feed). Note to self: don't put yourself up for the opening talk for seminar you're also organisning next to working full-time as a journalist.

As expected, kicked off 10:30, took some extra time to fix web connection etc, as always, but everything seems to be working and had planned for 30min of fumbling at the start so we're on schedule. Must be my most rambling talk ever, but will sum up neatly, and add lots of links, here later.

Using Web 2.0 and Web 3.0 tools for investigative and in-depth research

Colin Meek: Web 2.0 tools fantastic tools for journalists to monitor their beat, especially delicious.com. Not like Facebook where you can only network with people who'll accept you as friends, with delicious you can follow all people whose bookmarks you like. You effectively create a network of experts who monitor your beat for you (see Colin's slides on this here)

Furl: archives copies of entire page, delicious saves links, furl saves entire pages. 

Track breaking news with Twitter. People often twitter about events as they happen or straight after, remarkable tool. California wildfires a breakthrough for twitter coverage of events. Covered this here

# developed as way of tracking an issue on twitter. Twine and Twemes add additional functionality.

As a reporter you should really use all of these tools to help monitor your beat

Colin: I'm getting fed up with all this fuss about information overload. What's the fuss? Yes, there's information overload, deal with it. If you feel overwhelmed you're not using RSS - and if using RSS you haven't set your filters properly.

Search social networks

Use advanced Google operaters to refine your Google searches. Use Google to search socialnetworks such as Beebo: site:Bebo inurl:memberid inurl:Bebo (see Colin's slides on this here)

When using advanced operators you have to think differently, have to think like the documents you are trying to find, do what some call forensic surfing. Big privacy issues connected to all the info you can find using these search techniques, but we can do it because we are professional journalists, can use this information responsibly - but big concerns related to this.

The Semantic Web

"Social media sites are like data silos" said John Breslin  when Colin interviewed him for Journalism.co.uk . Semantic web about linking up different clouds of information, has profound implications for journalists. Practical consequences of semantic web: can search Twitter, Facebook, Technorati, Bebo etc simultaneously. Will be like a snowball, once people get used to this, will come to expect it and think what's the use of say twitter if it doesn't allow you to do this.

Twine makes searching much easier, just released from beta

(Note to self: this is why I'm uncomfortable with the new Typepad composer, have to set it up differently. Of course I should have started typing in Html mode, not Rich text as I did without thinking. Now its adding all sorts of errant formatting, like addional spaces, I have to go over and fix afterwards.)

Semantic Radar is a free Firefox plugin to alert you when you come across a website where the metadata underpinning the semantic web exists. Headup another application that layers useful information on top of the page you're using.

Indice and SWSE search engines worth knowing about, but need to be semantic web expert to use them really efficiently. Don't know of anyone using this for search yet, but think it will come. Open Calais another interesting application, a smart way to tag (or keyword) your archive in a way that makes sense to the web (developed by Reuters). Search Monkey is Yahoo's foray into the semantic web. These kind of sites and the technology underpinning it is something we'll see more and more of, but the privacy issues connected to it are huge. Do people know that some of their information may end up on the semantic web, say if they choose the wrong privacy function on Facebook? Journalists need to keep talking about the implications of this (See Colin's slides on the semantic web and journalists here)

Anders Brenna to Colin: isn't one of the biggest problems that media is so far behind on everything that's happening, so behind the curve? Colin agrees completely, says: What sets journalists apart from citizen journalists and bloggers is a certain skillset: like investigative skills, training in ethics etc, that's what sets journos apart. I believe this is what can save the newspaper industry and something the industry should invest more in.

See also Ingeborg's comprehensive bilingual notes from the first half of the seminar here.

Okay, that's the first half covered in brief. My brief notes from the second half, in Norwegian, are here.