"Readers are more critical to online journalism today than three years ago. The only ones who are even more critical to online journalism are the journalists themselves," media researcher Arne Krumsvik talking about a survey he'll be presenting at a journalism conference this Saturday.

The survey is based on interviews with readers, journalists and editors of 20 online newspapers in Western Norway, conducted in 2005, 2007 and 2008. This summer, 2,536 of the papers' readers, and the journalists who produce them, were interviewed.